Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may request a cancellation within 1 hour of purchase by contacting our support team.
Are your materials sustainably sourced?
Yes, Haakaa is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and eco-friendly dyes across our entire seasonal collection.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my Haakaa garments?
To maintain the quality of your items, we recommend following the specific care instructions on the inner garment label, typically suggesting cold washes and air drying.
What should I do if I receive a damaged item?
In the rare event of a manufacturing defect, please email us within 48 hours of delivery with photos of the damage for a priority replacement.